CASE STUDY

City of Wanneroo – Oracle Fusion ERP Cloud and OICS

FA-Tech Australia has delivered managed services engagement at City of Wanneroo in Oracle Fusion ERP and Integration Cloud space since February 2021.

A team of senior FA-Tech Australia ERP consultants were primarily engaged to achieve below in ERP space-

  • Implementation readiness study and testing management
  • Data migration support
  • UAT Management preparation, end user training documentation refinement
  • Cutover planning & production Go-live support
  • Post go-live support and enhancements to support business teams.
  • Custom reports building for ERP operations management

The FA-Tech Australia Integration Team is engaged in OIC space to develop multiple integrations to achieve seamless data integration between Fusion ERP, Civica Authority, TechnologyOne, Assetic and many other third-party applications.

  • Integration Architecture design and consulting

  • Integration development and deployments

  • Maintenance support (OIC instances, integration queries)

Outcomes

Fusion Cloud ERP (Financials, Projects, Supply chain Management)

Duration – August-2021 to Dec-2022, Currently providing ad-hoc support as requested.

  • Post go-live support by Perth based local team (Onsite and remote)
  • Business process suggestions and improvements
  • Change management initiatives and support.
  • Technical team built around 50 custom BIP and OTBI reports, dashboards to cater business requirement in Financial, Procurement, Inventory, Projects modules – efforts savings by reducing the originally scoped 170+ reports.
  • Day to day, month-end, and year-end support to operations team during first year of ERP implementation
  • Knowledge transfer to CoW internal staff for ERP administration

Oracle Integration Cloud Services (OICS)

Duration – Feb-2021 to Current – On-going managed services contract.

  • OIC Integration scope planning and development

  • Data migration support

  • Major integrations between ERP Cloud, Authority, TechOne (Around 20 integrations)

  • Extended OIC platform to other applications like Active Directory, PeopleStreme, Assetic, Jadu CXM, SharePoint, Open Windows (Contract Management Systems), RelianSys, etc and developed multiple integrations

  • PowerBI reports.

  • OIC Maintenance Support (on-going)

  • Knowledge Transfer to CoW internal staff

“

FA-Tech Australia have worked closely with us to understand and customise their support to our business needs, providing a range of services and resources to help us achieve the successful deployment and integration of financial and asset management information systems into our enterprise architecture

Doug Brett-Matthewson | Corporate Data Specialist

Case studies

We are a trusted and strategic partner to many of Australia’s leading organisations and State Government agencies, and have delivered projects for a wide and diverse client base, from startups through to international organisations.

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Department of Biodiversity, Conservation and Attractions
Department of Transport
WA Primary Health Alliance
City of Wanneroo
City of Stirling
Department of Justice
Department of Treasury & Finance
Department of Commerce WA
Department of Regional Development