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Oracle Cloud – Get Ready for Redwood
The Oracle Redwood user experience was introduced a few years ago and explained in Oracle OpenWorld 2019. Since then, Oracle has invested significant time and energy in creating and adopting NexGen user experiences across the entire portfolio of product solutions. Recently, Oracle updated the customer support portal with a new user interface.
What is the Redwood User Experience?
As new customers implement Oracle SaaS applications in Redwood UI, they will see no impact on their new working methods. However, existing customers will foresee an effect on their business operations and processes. The Redwood user experience aims to improve the cost benefits of implemented Oracle SaaS solutions, including but not limited to –
- Added a robust platform to simplify process flows.
- Introduced a new platform to personalise user interface (UI) elements.
- Embedded generative AI for a better user experience.
Simply put, the Redwood user experience has made things quick, easy, clean, and interactive for customers. Some of the exclusive features of the Redwood user experience are –
- Modern design
- Unified search feature
- Reduced mouse mileage
- Increased dashboard personalisation
- Innovative data visualisation
- Proactive support feature
- Domain Name support
What does FA-Tech Australia bring to the table?
FA-Tech Australia will conduct a high-level and comprehensive assessment of how Redwood will impact your business processes. FA-Tech will collaborate with you to create a tailored roadmap for redwood migration based on your business requirements and minimise the impact on your day-to-day operations. Industry experts from FA-Tech will help you develop and drive change management to ensure a smooth transition to NexGen UX.
FA-Tech Australia stands out with its flexibility in blending with customer culture and collaborating with business users. FA-Tech Australia always suggests best practices to ensure the stability of your core ERP SaaS applications and prepare you for future upgrades. As Oracle partners, FA-Tech Australia will stand by you in this journey, as we have been doing for all our customers for the past 18 years.
If you are an existing Oracle Fusion cloud customer, you would have heard about Redwood from your customer success manager. 2025 is a great time to adopt the Redwood platform for eligible Oracle Cloud application modules.
Reach out to FA-Tech Australia today to learn more about getting started on Redwood and all future rollouts! Let’s chat over a coffee.
Oracle Cloud – AI Agents
The Oracle Cloud Infrastructure (OCI) Generative AI Agents platform provides a fully managed, cloud native solution that lets businesses build, deploy, and manage AI agents. By leveraging state-of-the-art large language models (LLMs), the AI agents you create can revolutionize the way you interact with customers, automate workflows, and approach business problems.
Reach out to FA-Tech Australia today to learn more about getting started on AI and what the future holds
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