CASE STUDY

WA Primary Health Alliance – Aspire 2.0

FA-Tech Australia is a preferred Oracle Partner at WA Primary Health Alliance since January 2023.

The team is primarily engaged in Oracle FA-Tech Australia ERP space under managed services agreement for business project initiatives, enhancements, and support.

  • Oracle FA-Tech Australia ERP (Financials, Projects, and Grants Management)
  • Oracle FA-Tech Australia SCM
  • Oracle FA-Tech Australia HCM
  • Oracle Integration Cloud Services

Outcomes

  • Enterprise Resource Planning (ERP) Financials – Credit card process improvements, Bank Reconciliation Automation, Automate month-end AP invoices
    processing through OIC

 

  • Supply Chain Management (SCM) – General User Experience Improvements (PR/PO), Onboard purchasing contracts (CPA/BPA), Supplier access
    refinement on Supplier portal, enable use of RFIs, Contracts and Commitments Reporting enhancements
  • Human Capital Management (HCM) – HCM Dashboards & Reporting, 9-Box Matrix (Talent Management)

 

  • Oracle Integrations Cloud (OIC) – Successful project execution replacing Azure-based file integrations with Oracle cloud integrations (Payroll system, Credit Card, Bank)

FA-Tech is a Tier 1 vendor for WAPHA.

 

WAPHA had invested heavily in its implementation of Oracle Fusion in 2022 called internally as ASPIRE 1.0. We partnered with FA-Tech in 2023, to help us realise greater benefits out our instance, through key enhancements, process simplification and adopting native functionalities. This partnership also covered necessary maintenance and support augmentation.

 

In 2024, with FA-Tech’s design and delivery guidance, WAPHA made huge strides via a program of works called ASPIRE 2.0. Delivery focus was on key areas like Talent Management in HCM, Financial Controls in ERP and consolidating our key integrations through Oracle Integration Cloud.

 

FA-Tech was also instrumental in conceptualising recent Oracle offerings like Oracle Guide Learning and Enterprise Performance Management. FA-Tech Leadership and Consulting Team have always maintained openness in their client engagement and clarity in their execution.

 

FA-Tech has recently started the Redwood UI change initiative for the Oracle ERP application.

 

I am very satisfied with the partnership, and I look forward to the journey forward.

 

Ken George - Senior Manager - Digital Services | WA Primary Health Alliance